AutoZone Auto Parts

I purchased a brake kit. The front was fine, but the rear rotors and pads didn't fit. I was told I couldn't return the rear parts unless I had the complete kit to return. The store would not take back the new unused parts

Walked in and the gentleman that served me acknowledged my presence as a customer right away. Told him I was there for an engine light diagnostic and he took care of it. Thank you for your prompt and courteous customer service. We need more AutoZones in the DC area modeling this behavior.

Came to have a check engine light reading and not only did the lady come off rude, when asked she told me its raining I can't go out there. Ok I get it but it was raining and it stopped. She looked irritated off the 7:40 a.m. in the morning so I guess that was my fault. Needless to say I couldn't get my reading because she wasn't going outside to do it is basically what I was told.

Idk weather the employee i talked to on the phone knows how to do his job. I called and asked about a 2 1/2 exhaust pipe and they guy on the phone said there was none in stock for my specific vehicle, i told him i just needed a pipe it doesn’t have to be for my vehicle and he didn’t even check just waited and told me to go somewhere else. So naturally i pulled up and found exactly what i was looking for. The “out of stock” exhaust pipes was sitting there fully in stock. if they tell you they don’t have something over the phone check in person because they are lazy

One place didn't have the battery, but they found one at another store and had them hold it for us. Staff at both places was great.