AutoZone Auto Parts

to much confusion for a buy here pick up and between the Brooklawn NJ store and the Woodbury NJ store they want me to run from store to store and deliver paperwork. I asked him why they couldn't fax it, from one store to another and they said they can't and want me to deliver it but I'm not I don't have time for that I paid for it I got the part that's all I care about their paperwork and their books is not my concern. but at least they didn't have the part that I needed so I am grateful for that.

I’ve been going to this store for many many years. Sue has always helped me out and went above and beyond for me and my car. She’s incredibly knowledgeable and helpful. Thomas is another amazing person who goes above and beyond his job title to help out anyway he can. They are both always such a pleasure to talk with and get help from. They are a big part of the reason why I won’t go to other auto part stores. There truly needs to be more employees like those two everywhere!!!

I went into AutoZone and was helped by an associate Bill E. He was so knowledgeable and polite and went out of his way to help me. I came in and needed help with my car not only did he get me everything I needed and answered all my questions he also then came out and went out of his way to fix the issue for me. I then offered him a tip for his troubles in which he refused and said that it was his pleasure to help. Such a nice man I wish there were more people like this gentleman. He deserves a raise. You don't see customer service like this anymore.

Frank and crew are really nice, just don’t order anything from them. They will guarantee you an arrival day/time, but it’s a lie. they do it to get the sale. Most stuff will come faster if you order it online. They will refuse to fully refund you and take 20% if you insist. Just buy what’s in stock. order online for stuff these even they need to order.

I have chicken memory but Sue or the person there today was very nice and gave my dog some treats so please give her a bonus because she was super accommodating and gave great customer service