AutoZone Auto Parts

This auto parts store is easy to get to, always has everything I need, provides great customer service and has parking. Everytime I go I find something new. This time I found kids toys. I was able to easily find my replacement windshield wipers and the staff checked to confirm I go the correct wipers. I really like the fun car accessories like decal and fuzzy dice. Today I noticed mechanics gloves and adapters for blue tooth for older cars. There are also great sales and a clearance rack.

Terrible time exchanging a battery today. The people working refused to change it out like their policy says so I had to do it myself. I got it changed and when I brought the battery in the curly hairs man child behind the counter refused to assist me as I stood at the counter and just sat there and stared until I held my battery up and ask him to come over. It shouldn’t be my job to do their job. Terrible time, will not be back. Will tell others to avoid this branch.

I just have to say that I absolutely love this auto zone and their employees. There is a young man with blonde curly hair who works there and always helps me with my car everytime I need help. It was snowing the other day and this young man helped me change my battery in the middle of the snow storm with no complaints. He is very respectful and helpful. He goes out of his way to help out any customer that walks through the door…!!!!!!! Kudos auto zone for hiring great employees…!!!! I am a forever customer.!

I’m not one to write reviews much- but after the service I had here, it was a must! I was in need of a battery change and the associates were more than happy to help me! I was having such a rough day and they helped me out so much. You are all appreciated! Terrific customer service!

I went inside to get assistance on purchasing and installing windshield wipers at 7pm. The associate Rodney (he mumbled his name when I asked for it) tall with glasses. He said "we can only help if there's tip given" then he said "we can't help you when it's night time." I told him idk what I'm doing and it's snowing outside and I have my 2 small children in the car and I need help please. He said I needed to wait or I can go somewhere else. Thank god there was a nice stranger who saw me crying standing outside trying to figure it out and helped me. I'm very unhappy with my experience this evening and to make me pay tip just to get help. My situation is difficult as it is but I'm trying to make it everyday that I can. I would of definitely tipped but not as an obligation.