AutoZone Auto Parts

Huge shoutout to the Youngsville AutoZone team especially Nathan Breaux, Preston Fruge, and Joshua Lewis. These guys truly saved my day. I walked in with a Toyota 4Runner driveshaft that had two extremely stubborn U-joints, and Nathan immediately stepped up and led the charge. His customer service was outstanding — he literally took time out of his own shift to help remove the old U-joints and make sure everything was handled properly. Preston and Joshua were right there as well, jumping in to help and making sure I had what I needed. Nathan also took the time to walk me through how to properly re-install the U-joints, which made all the difference. The driveshaft is now back on my 4Runner, and the vehicle is driving smoother than ever. I was in a serious bind since all auto shops were

Your Sunday morning young worker was such a rude young person and very unhelpful. He made me feel like we were Bothering his morning wake up time. Please bring this up to someone who cares about this location because there is a competitor less than a mile down the road who seems to be a bit more pleasant to walk into

I just wanted to bring attention to the phenomenal customer service that I received this morning. From the moment I walked in I was greeted with a warm welcome and a genuine question of if I needed assistance. From there the customer experience only got better and really made this one of the best visits to a store I've ever had. I am thankful that we have such a high level business within our city. Thank you for being a true representative of what customer service is supposed to look like.

One of the worst customer experiences I've ever had over the phone. Looking for a power steering pump they said they didn't have in stock, the website says they have it it stock. I asked if any other stores nearby had it in stock and was sent through a loop of different parts that different stores had but no solutions and not able to order the part to the store for me. When I asked if we can find a solution the customer service rep said he doesn't know why I'm giving him attitude. Hard pass on this location.

Great customer service...greet you at the door..brand new store..