Avalanche Suspension

I rarely write reviews, but I feel compelled to share my experience so that others are aware. Visiting this business was truly disappointing—not because of the service itself, but because of the behavior of the owner, an older gentleman who unfortunately lacks the most basic sense of professionalism and respect. From the moment I raised a simple and polite concern, his attitude shifted dramatically. He became defensive, condescending, and even aggressive. Instead of listening and offering a solution, he chose to belittle me and treat me with an astonishing level of arrogance. His mood swings were unpredictable, making the whole experience uncomfortable and frankly, unpleasant. No customer deserves to be spoken to or treated that way—especially when they are simply trying to express a con

I've had avalanche do 4 bikes worth of fork and shock mods for my Wife and I , WORTH it, great company to deal with, keep in mind this is a small business with a TON of orders, it takes time to get it done but it's always right and always worth it. When you speak with the owner Craig, remember he has most likely forgotten more about suspensions than we will ever learn so be ready to listen and you'll learn a lot. check your Ego, you are not a PRO or even a semi pro unless you raced Worldcup, you don't want your suspension tuned as such either. listen to his advice, he's never been wrong for us. I always budget their mods into my bike purchase budget, it's not a matter of if I need it, only a matter of how quickly can I get it done, blows away everything out there, the Air Coil Fork hybrid

The negative reviews here complain about Craig telling them what they need in their suspension. Get over it! He knows more about suspension than you ever will, so what if he's not the best at sugar coating his words. I always thought I was good at setting up my suspension. In my long conversation with Craig he was able to tell me my pressure, compression and rebound settings without me ever giving those up. He told me I was running too much pressure which caused me to slow my rebound to get the feel I like. That's the drawback with stock suspension designed for everyone. I consider myself an expert. Raced mx for years and was nationally ranked in bmx back in the day. Modern, steep jump faces have always been my weak point. With avalanche proper settings I'm better at the dirt jumps, chatt

You're better off going with Push Industries, they're not bipolar. I called this place before ordering a cartridge for a 130mm Fox Float. The guy talked my ear off which I didn't expect but was very welcomed, so I went ahead and placed an order. A day before it was set to arrive I called the shop to ask if there were any special tools I'd need, that's when i discovered the owner/ operator is a bit bipolar. Instead of just answering a simple question he kept arguing with me and insisted that I go to his website. He kept talking about things I didn't inquire about like telling me that fluid isn't oil and that I needed shock oil yet the very product he recommends is labeled "fluid". He would rather spend his time making customers feel stupid so he can flex his self proclaimed superiority whi

Unfortunately, my experience at this business was not a good one. The owner, an older gentleman, was very moody, arrogant, and unprofessional. Instead of handling customer complaints respectfully, he responded in a rude manner and verbally mistreated clients. I find it unacceptable for any business to treat people this way. I do not recommend this place.