Avis Car Rental

Easy process. We were in and out within minutes. I appreciate their live inventory reflecting what they actually have available- this is CRUCIAL! The price was fair, and the staff was super friendly :) I didn’t like Avis before, but this location made me change my mind!

The worst rental experience ever. The customer service is awful and down right disrespectful. They do not value customers at all. Reach out to customer service to verify if my card would be accepted (since this location only accepts certain cards) they couldn’t give me an answer. They just told me I would need to pay $300 if using a debt card. Ok np. Go there I can’t use my card because of a miscellaneous credit check. Mind you that was never told to me. Because of the time frame I wasn’t able to transfer money to my credit card in time. When booked online the took out the amount for the rental. I was told at the counter to call to retrieve my money or I would be penalized. I called customer service and every last worker I talked to was down right rude lack of empathy or compassion for hel

If I could leave 0 stars, I would. I showed up to pick up my rental and the girls behind the counter were highlighting each others hair.literally, bowl, lightener, developer, half a head already up in foils, working away. She stops and rushes me out the door without any help as we were trying to figure out the best options for the deposit, after I had already paid in full. Three weeks later I come to return the car, 5:47 I appeared to turn it in with no one in sight. There was a paper to call if you needed assistance so after 10 minutes i called it. No answer. After over 20 minutes of waiting, she walks in, toddler in tow, in her street clothes and says “can I help you with something?” After I expressed my concerns about waiting she points to a box and says “there’s a drop box”. I didn’t

Staff at the location are helpful. But customer service is atrocious was on hold for an hour to get told I was getting a refund but after waiting the 14 day required and almost a month now they have been dragging thier feet. If you value your time don't rent from these people. You get customer service help from India who barely speak English and they sit her and circle jerk you until they give up stating they've "helped" you. The worse people I've ever met.

Girls at counter were extremely friendly. They went above and beyond to get an issue sorted for me. Car was very clean. Would definitely recommend using them for rental needs.