Avis Car Rental

Have used this location 5 or 6 times last couple of years. Always great service, professional staff. Type of car reserved, if not available, has always been substituted with a satisfactory substitute. Highly recommend this business.

Returned my rental with a full tank and was still charged for fuel by Jack at the return facility. The receipt provided by Avis also shows it was returned full. Having to dispute an obvious and intentional error is now taking precious time away from what should be a relaxing vacation. Definitely double-check your receipt before leaving.

Such a disappointment. We booked a car and got charged for the insurance liability even though we didn't want it, had a whole discussion with the agent telling them we had coverage. When I dropped off the car at a different location I talked to the agent and they said they couldn't do anything about the additional 40$ charge. AND the car was not cleaned well. Make sure to check your contract and take plenty of pictures of the car, since they are untrustworthy.

Decided to rent a car last min. Was offered a ridiculous cost when we said it’s not worth that they dropped it $100 and said if you booked online before stepping up to counter it would have been even cheaper so I pulled it up. Online and showed them a rate half of what they told us at the same location same time. They then told me it’s not guaranteed. Then they both ignored my questions following. I know rental car companies are usually a joke but come on literally lying to your face. Also didn’t get to choose a return time. It was an extra $100 for the hour and a half we needed. Would rather pay an uber driver than a scammer…

Rented from Avis at SAV airport to explore Savannah just for few hours and drive it to our Hilton Head Island vacation destination. Same day, on May 12 arrived at HHI airport appx at 4pm ET to drop off the vehicle. Brought the keys inside and asked for receipt. Lady behind the counter was eating chips and on personal phone call telling someone that she can except Venmo not Zelle…. I asked her again for receipt, she refused to confirm my email address, when I asked for her name as conformation that I dropped off rental, she told me to leave or she will call the police. I spoke to police officer and explained the situation, he advised me that it’s a civil matter and he cannot make her give me her name nor confirmation/receipt for proof that I dropped off rental car. I had to call 1 800