Avis Car Rental

My car was very dirty. Covered in pet hair in the back. I had to wait 45 minutes to have it cleaned. The price was good though that's why I'm giving it 2 stars

Had our car break down in Myrtle beach. Ended up leaving our car at a dealership. We needed a ride home. Made a reservation with Enterprise and arranged a ride to the airport. Upon arrival, Enterprise told us the had no cars and didn't know why someone took our reservation and no other rental agency had cars. So we tried a couple to no avail. Finally made it to Avis. The sign said cars available. Made an online reservation. Made it to the counter. I didn't get the employee's name, but she was super helpful and set us up with a one way trip to home. Thank you very much Avis. We never rented with you before, but will now make you our goto agency.

While my rental was prearranged by my company, the service I received when retrieving and returning the car was more than satisfactory. The initial paperwork at the counter went smoothly. The car itself, an almost new 2018 Kia Soul, was clean and ran with no issues, although it was not sleek and didn't fit my taste. Overall, a good rental experience.

I'd give them 0 stars if I could. I rented a vehicle. Picked it up on time, dropped it off early. Pre-paid for it. After I return the vehicle, I find out the lady at the front desk put me down as a Corning employee, grabbing the car from Corning Inc. and not the airport - and my deposit of over $300 GONE. They charged me because I was "late" to pick up the rental - I WAS NOT. Its now been a month later - I've called three times and emailed and I was assured they would give me the deposit back because it was their mistake, not mine. They did say it would take 3-5 business days to replace the money. That was a month ago and they tell me the same thing every single time I call. I am going to end up paying interest and payments on my credit card because of THEIR MISTAKE that they don't seem t

This was actually partnered with Enterprise car rental and the transaction was superb, the car great, all paperwork handled online before check-in. Loved it!