B & F Auto & Body Repair and Auto Sales

Spent $742 and my wheel came off ! I used to go to them for all my car needs and leave good reviews but not anymore. Went to them to get what I thought was a ball joint problem and was told it was the control arm. I paid $742 on 8/22/25… I went back to him not long after because my car started sounding crazy. He lifted the car up and determined something wasn’t put on correctly but it’s safe until they can fix it. I asked if that was going to be another charge or if they can just fix it and he said it’d be $250! Which I thought was weird since that was an error on their part. 3 days ago I woke up to drop my son off before work and the car sounded really weird with loud knocking. Literally not even 5 minutes after dropping off my baby I turned the corner and my wheel did not turn with me.

Took my 92 Chevy caprice (with a music system in the back) to B & F they had my car for over 6 months! After I paid Frankie in full once my car was done he then told me that he moved my car 45 minutes away to his other shop! Come to find out after doing my research the address he provided to me was his house! I questioned why was my car moved from one shop to another when my service was being done at the east orange location he couldn't answer that. I was told my car was towed because of limited space at the East Orange shop. It took him over 3 months to bring my car back after I refused to drive with him down there to pick up my car. After a long wait I realized that my speakers,amps and radio was missing. Before my car was towed I took pictures of my entire system. Went back to the shop

Frank the owner, keeps it real. Prices are reasonable and their turn around times are quick. Have been bringing my car here for the past 4 years with no problems. They do get busy though and sometimes you have to follow up on your requests.

Thanks to b& f, i am happy going to the auto shop. He gives me assurance my car will be back on the road, his charges is reasonable and he has human feelings , I will recommend b&f millions times.

Ralph and Frank are good engineers. I enjoyed being there. They are professional and very friendly. I hope they continue to be honest and keep their good names. I was referred to by a friend and I met them exactly as I was told. I would be happy to be there as much as possible. KUDOS!