B-Line Towing & Road Service LLC

I am sharing this review to raise concerns about towing practices I’ve observed in the Pittsburgh area involving this company. There appear to be ongoing questions about whether all required registrations, authorizations, and compliance standards are being consistently met. There have also been reports from individuals who believe their vehicles were towed without proper justification and, in some cases, returned with damage. Because of the seriousness of these concerns, I would strongly encourage anyone affected to carefully document their experience and consider contacting Allegheny County consumer protection or the appropriate regulatory agencies to verify compliance with local towing regulations. Transparency, proper authorization, and accountability are essential in this industry, a

I tried to edit my last review and it deleted the post. I don’t have a good review. I hold to my statement about my tires having damage. My car has to be serviced today. Your drop fee was unreasonable. When the management office doesn’t provide appropriate parking, tenants end up in the loading zone. I see cars parked there for days at a time. If you’d have paid attention, you would’ve seen me filming you too. All of the stomping on my back tires to get your rusted hooks off of them, caused an imbalance and damaged my tires. That’s a fact. I also know that you tried to enter my vehicle via the left rear door. The car alerted me to an attempted break in. The door was partially opened from you pulling it. This is all factual. I’m sure the building has footage as well…and the hospital garage.

We were attempting to leave Pittsburgh when our car wouldn't start. First they came out within 30 minutes to attempt a jump with no luck. We were able to get a battery, but lost the needed socket while changing it. They came back out and got the battery changed out for us.

I contacted this company and within an hour they were here had my car loaded and towed to garage. Great service and very helpful. Will use again and would highly recommend

Great service and help us out when others wouldn’t. Driver was top notch and very respectful. Would recommend this company to all. Very professional in all areas.