Balise Collision Repair

West Springfield, MA · Auto body shop

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in West Springfield
#37
of 94 shops
City Percentile
42%
rating percentile
Address
Balise Collision Repair, 1800 Riverdale St, West Springfield, MA 01089
Phone
(413) 785-1800
Website
balisecollision.com/west-springfield-ma/?utm_source=GMBlisting&utm_medium=organic
Status
Closed · Opens 8 AM

Balise Collision Repair is an auto shop located in West Springfield, MA. It is one of 94 auto shops listed in West Springfield. Its 4.4-star rating matches the West Springfield city average of 4.3 stars. There are 10 photos associated with this location.

Hours

Saturday8 AM–12 PM

Customer Reviews

★☆☆☆☆ 1.0 Charles Leduc III · Feb 2026

I never thought I’d be writing this about a company I once trusted. Over the years, I’ve brought five repairs and four vehicles to Balise Collision. I kept going back because I believed in the Balise name and because I previously worked for Balise Hyundai, which built trust. My first repair in 2015 went well. Everything after that slowly went downhill. My wife’s Honda came back missing accessories. My Volkswagen later came back with missing hardware, poorly installed panels, incorrect seals, a seat installed over seatbelt anchors, and a bent rear axle. I had to fight my insurance company and prove—through multiple independent checks—that the rear was out before it was finally replaced. I’m a VW-certified technician and licensed Massachusetts safety and emissions inspector with over $30

★★★★★ 5.0 Joe Arshawsky · Aug 2025

Fantastic job on repairs. Balise really outdid themselves. Quick Pick up and Drop off. I had a fun Jeep from Hertz for the week. First photos before accident.

★★★★★ 5.0 Beth McDonald · Mar 2026

No one ever wants to have to deal with repairs after a collision, but Balise Collision Repair were great to work with and took a lot of the headache of dealing with the aftermath of a collision off of me. They kept me up to date on the whole process and worked well with my insurance. Once they had the car, there was very little for me to do besides wait. When I got my car back it looked good as new and drives like nothing had happened. I highly recommend Balise Collision Repair.

★★★★★ 5.0 Mary Grunfeld · Dec 2025

Staff was very friendly and accommodating. My 2024 Subaru Forester had to be repaired. It was done in a timely manner. When I picked my car up it looked great couldn’t tell that it had been hit. I was impressed with the quality of work. My car was detailed inside smelled like it was new and the outside was washed and looked great. I would highly recommend Balise Collision Repair .

★★★★★ 5.0 Donna Stewart · Jan 2026

I was so happy how well my car came out it looked better than when I bought it They Cleaned inside and out beautiful job I will recommend them to my friends

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto body shopAuto dent removal serviceAuto repair shopAuto restoration serviceTruck repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.