Barker Buick GMC Service

I scheduled an appointment through the GMC app (as heavily promoted by GMC through sales, posters, and phone messages) for an oil change and multipoint inspection. My confirmed appointment was for 8:00 AM, and I arrived early at 7:45 AM. Upon arrival, the service advisor could not locate my appointment in the system, even after I showed her the confirmation within the app. She advised to never book an appointment online or through the app, as there are always reoccurring issues. She took my information manually and checked me in. There were no other vehicles in the pull-up area or waiting customers inside at that time. As time passed, a few others arrived and were also waiting. By 9:30 AM, an elderly couple who had been there since 8:00 AM inquired about their vehicle and were told it ha

I would not recommend the service department or the General manager. They stole my money. I brought my vehicle in because the engine light came on. They checked it out, told me the problem. Worked on it, I picked it up few days later well the engine light came on again. It was not fixed. They still charged me even though they did not fix it. If they would of told me maybe this is the issue, I would have brought it somewhere else and saved myself some money. I work hard for my money unlike the general manager, seems he gets paid dodging unsatisfied customers. Please let me know if anyone else had this happen to them.

Home of the 2+ hour oil change. And for those two hours absolutely no one updates you on your vehicle. If you’re shopping for a car, I recommend buying from a place with a better service dept.

Barker Buick GMC has always serviced my vehicle. Joe, Gay and Shontel always treat me with courtesy and respect. They are all top notch service advisors who know how to get things done. Never know who my mechanics are but they have always taken care of my service required.

Chantelle was a great service writer.She always kept me informed.I never had to once call and check on my vehicle.She kept me updated on everything.Super professional great person