Barnsley Tire Co.

Used to be a great company until it was sold to the current owners. Long... hour to two hours wait for 30 minute tire service actions (nail puncture repair, rotation). Notification of no more tire rotations included with purchase of over priced tires at usable end of life. Told that tire warranties run out based on annual time, not milage, after the purchase. Not worth the higher price anymore. What was once an honorable full service tire dealer is no more. Hope the prior good owners made out well on the destruction of their well respected company.

I would like to shout out the workers here at Barnsley. I am from out of town and had a rental car on our way to Estes Park with a car filled with groceries and found a nail in our tire as we started our drive. We called and drove to multiple tire shops, and shared our situation. Many told us 2-4 hours wait time and seemed to not care for us. We then drove to Barnsley and told them our situation and emphasized with us moved quickly to get our car into the shop. they told us it would be about an hour wait as they moved our car up to the top and graciously allowed us to use their employee fridge for our groceries, which was never offered to us by any other shops we had gone to. I understand restrictions and policies, but at that moment I felt like the workers Barnsley actually cared about

This is a suggestion for the Barnsley Tire staff based on my recent experience there: I waited for 2 hours for my tires to be changed, which they told me would happen. After that time passed, I went to the front desk to pay. (no one bothered to alert me that my car was ready, but I saw that it was). I waited in line to pay and get my key back for about 10-15 minutes while the woman at the desk (who knew I was waiting) talked at length on the phone to a customer. Another staff member at another desk was with a customer who he helped for quite a long time, and he waved me off when I asked for my key, saying he was busy. Finally another customer ( in line behind me )asked a man in the back, sitting at his desk, to help me, which he did. My suggestion is this: Please give the customers

As good as Barnsley was at their old location, they’re bad at their new one. I was talked out of the tires I wanted and into a Toyo tire. At 27000 miles (for a 60000 mile rated tire), I’ve been told that these tires are no longer legal and that they doubt they’ll survive a 2000 mile trip. And their commitment to the products they sell… nothing! What a pity, they were so good back in the day!

I used to bring my car here for tires when it was still owned by the original owners. Sad to say the new lady that owns it knows nothing about cars and less than that about customer service. After getting my car worked on last year they didn’t tighten the lug nuts back up. READ THAT AGAIN- the tire place didn’t secure my tire. While doing 65 miles on the highway my tire came off. Could’ve killed me or someone else. The owner avoided taking responsibility. Said she’d call her insurance and never did. My car had body damage due to their negligence and she just ignored taking care of it. They fixed my tire, and then it continued to go flat bc they didn’t put it on correctly. You are better off taking your car to Discount Tire. Barnsley has gone downhill with this new ownership and t