Bavarian Automotive Inc. BMW & MINI COOPER SPECIALISTS

We were on a long-distance road trip with our cats when we noticed smoke and a burning smell—turns out, the previous auto shop had left the oil cap loose, and oil had spilled everywhere. We were so scared and stressed, but Bavarian Auto Shop came to our rescue even though they were busy and about to close. The father and son team went above and beyond to help us. They cleaned up as much oil as they could, made sure everything was safe for us to continue our trip, and were incredibly kind, knowledgeable, and reassuring throughout the whole experience. The man at the front desk was so understanding and caring too! To our surprise, they said they weren’t going to charge us and were so understanding about our situation—we actually had to beg them to please let us pay! It was one of the most

We took my friends 328i here for an oil change and to get some fault codes diagnosed and had a very good experience. From the front desk to the highly knowledgeable and certified master technicians, they were very polite and helpful. They had her car done the same afternoon but we were unable to make it there before closing time , so they put it back in the garage and safely stored it overnight. The diagnostics revealed numerous things that needed repaired or replaced , and instead of being pushy and attempting to force all the confusing repairs on her, they highlighted and explained each thing into a way we could understand and put them in an order of importance to be considered for repair in the future if she chooses to. They charged her a more than fair price and displayed an honesty th

A great shop that truly cares about their customers and treats them with dignity and honesty. When they found additional faults with my X5, Maurice took the time along with his mechanic to show them to me. The care and patience he took in explaining everything made me feel like a valued customer. Most shops take advantage of their customer and nickel and dime everyone but I never felt that was the case with Bavarian automotive. Only issue I had was making an online appointment. I never received a confirmation email or even a call. I had to reach out to them to confirmed, wich I feel should not happen. With that said, I think they are just busy and may have made a mistake. I will be going back for all future maintenance. I highly recommend anyone with a BMW to give them a go. Pros: -t

Honest mechanic , he stands behind his work . I had my mechatronic unit repaired ( valve body ) . Where many others would of tried to sell me a whole new transmission. Other miscellaneous jobs have been good work as well .

Great place! The team here is excellent across the board. From the friendly voice answering the phone to the quote process to dropping the car off and getting the work done. All was excellent. I am a car guy and do a lot of my own work, but as I get older, I find using a decent shop is well worth the cost. I knew what I needed and wanted and they did not try to upsell me or deceive me. I even asked about something and they told me not to worry about it. All work comes with a 24k mile and 24 month guarantee and they seemed genuinely happy to have me as a customer. It was quite a refreshing experience, especially considering that there is another shop in town that won't even return calls. If you have a BMW, I simply can not recommend this place enough! I will definitely be using the