Benz Trendz Inc

Chris walked me through the preventative maintenance services on my C300 4Matic and E350 convertible. He started by explaining how he did business and was extremely helpful in explaining the details of the work required and he even coached me through how to do some of the work myself. I contrast this with Gordon Chevrolet who charged me $400 over the cost of a Suburban re-manufactured transmission along with the $5,400 repair bill and then didn't give me quotes on body work and new tires as requested. No wonder places like Chris's are successful.

Wonderful prices and great service! He is very knowledgeable and honest about your car, has been caring for mine for 8 years. I will probably get another Mercedes just because I know Chris takes care of them so well. Thank you! Will be a forever customer!!

While driving through Jacksonville Beach my 2008 S550 4matic transmission started acting up. I immediately took it to the dealership. They told me that my transmission had failed and it needed to be replaced. The car still moved and a $18k repair bill was outrageous. Fortunately, I was recommended by a friend that had her Mercedes serviced at Benz Trendz to have them give me a second opinion. I called Chris and he was very understanding and was able to get me right in. Chris is a factory trained master Mercedes tech that opened his own shop. Extremely knowledgeable too. He scanned my car, looked at the fluid and recommended replacing my valve body, changing my fluid and updating my transmission software first. Parts were ordered and the next day I was driving in my car with an extra $16k i

Chris is a real pro. He helped us out with a convertible top issue on our E550 cabriolet. Now the sun is always shining! He was courteous and informative, and we left feeling like it was a great experience.

I’m not a fan of doing this, but I tried calling in for a quote. I understand people can be busy but customer service and proper expression of oneself goes a long way. The pricing - phenomenal (reason for the 3 stars) The attitude - caught him while he was busy and it showed (reason for the 3 and not 4) The payment system - cash only (now as someone who has ran a business before I understand the want for cash influx vs credit card and having to wait for clearances and x y z or even having someone scam you and charge back) he states check but in essence you better bring cash because short of asking for you social security number he wants to verify you. Seriously like almost rub a background check on you (reason why 4 not 5) I am willing to pay Mercedes’ the extra $120 just for the warm