Berglund Luxury Lynchburg

I can’t say enough good things about Berglund Luxury in Lynchburg! I had a tough job that multiple other shops either couldn’t handle or flat-out refused to touch—super tightened bolts left by the previous owner that were basically seized. These guys stepped up without hesitation and got it done right. What really stood out was their professionalism and fairness. The job took about 3 hours and 2 hours of intense work (with one tire involved making it extra tricky), and they discounted the labor significantly because they recognized how challenging it was. On top of that, they washed and detailed my car for free, let me meet the techs beforehand so I felt completely comfortable, and kept everything super transparent from start to finish. They also included an in depth video reviewing any t

Cory Buerlen and Isaiah helped me with my purchase at Berglund Luxury Lynchburg. I would highly recommend as it was helpful conversations, honest feedback, quality guidance, and expectations, and they helped me significantly with my purchase. If you’re looking for customer first and quality luxury vehicles, I’d highly recommend Berglund Luxury Lynchburg - 10/10. I went to multiple luxury dealerships and this one was by far my most comfortable and best experience!

Stefan was excellent to work with. He answered my questions and kept me in the loop. I was able to do 80% of the deal over the phone which is what I prefer. The finance manager was upfront and didn’t waste my time or his making a deal we were both pleased with. No back and forth which I greatly appreciate. Ashton in finance helped me sign all of the paperwork and explain different service plan options to me. I never buy a service plan but he sold me! I appreciate having an easy fast pace process.

I have been a customer with Berglund Luxury Lynchburg for as long as they have been Berglund Luxury. We've had good times and not so good times. (Service has always been excellent.) This week, I decided to trade my XC60 for a newer model. Cory and his compadres were professional, knowledgeable and worked to meet my needs. This has been my BEST experience in purchasing a car -- from shopping to negotiating to closing the deal through finance. GREAT group of young people who aim to please. Refreshing!!!!

I have bought 3 vehicle’s from Berglund I have never bought a vehicle without taking it home for a few days to see how I liked the vehicle. They pressured me into buying without taking home first I had it for a week and took it back to them to finish what needed to be done. They kept it on their lot for 3 weeks and didn’t get done what was needed. So I told them to just keep it because they had not done what was supposed to be done after 3 weeks. They had me drive around the block, but still did not give me the option to take it home for a day or 2. The first vehicle cost me 61,000 and the 2nd vehicle was 31,000 without tx and title I was told I would get the 3,000 in warranty money back, because it would be refundable, but they ended up giving me less than 20,000. I feel like I was chea