Bergstrom Buick GMC of Green Bay

I couldn’t be happier with my experience purchasing my new car! In the past, going to a dealership was a daunting task (as a female) due to dishonest salesmen only looking out for themselves rather than the customer. I was pleasantly surprised with how wrong I was this time! Jackson was the salesmen who handled everything for me. He was transparent, friendly, honest and answered any question I had. I didn’t feel pressured to make a decision to purchase a car right away. 10/10 experience that I hope everyone gets to experience!

Great body shop to work with overall! Service was timely and they communicated all along while car was worked on. Body work and painting job is awesome. Also worked with insurance company to ensure everything was covered and paid for. They even made pick up of our car easy as we were able to work with sales desk on Saturday.

We recently purchased a new vehicle and traded in an old one and had the opportunity to work with both Tyler (sales) and Danny (service). They were both great to work with and made the process so easy for us. We really enjoy working with Bergstrom and will continue to purchase vehicles through them in the future.

My experience at the dealership was flawless from calling to confirm the vehicle was available that I wanted to getting the finances secured. I was able to come in and sign documents when the vehicle arrived at the lot and drive away with my vehicle within an hour. The only wait time was to wait for my vehicle to get to the dealership.

Oil change and tire rotation took 1.25 hours, not bad. Checked out everything looked fine. Next day drove 10 minutes and warning light came on for the Tire Monitoring System, stayed on. Called dealer, couldn't get in for 6 days. So, had someone come to my house from ANOTHER repair shop and he had to put on a sensor on TMS to "relearn". Took 10 mins. When Bergstrom rotates tires, requirement to reset monitoring - should be an automatic process considering how many tires they rotate. Was so quick to fix, but they couldn't have me come in, check it and reset TMS the next day when it was their fault. Very inconvenient for the customer. Also now question their quality of work. Car is 2025 with 2500 miles on it. Spoke to neighbor had the same TMS issue after Bergstrom rotated tires. Where is the