Bert Ogden Toyota

This was my first time doing business with Bert Ogden Toyota, and I can confidently say it was an absolutely phenomenal experience from start to finish. Sergio Mendoza, my salesman, was exceptional, professional, responsive, and genuinely focused on making the process seamless. From the very first online interaction all the way through delivery, everything was smooth and transparent. No pressure, no games, no back and forth negotiating just a straight up fair deal. JP Davila in finance made the paperwork process effortless and efficient. He was clear, organized, and respectful of my time, which I truly appreciated. And a big thank you to Ali Charara, the Sales Manager, for clearly running a team that values integrity and customer experience. It shows. What stood out most was how easy a

I purchased my vehicle from Toyota in Harlingen about two years ago, and I want to start by saying that my experience buying the car was excellent. Stephen , the salesperson who helped me, was professional, helpful, and made the entire process smooth. I truly appreciated that level of customer service. Unfortunately, my experiences with the service department have been consistently frustrating. Each time I bring my vehicle in for service, the actual work gets done — but the communication does not. When I return to pick up my car, my service advisor is often unavailable to explain the results of the inspection, recommended repairs, or future needs. Instead, my keys and paperwork are sent to the cashier, and I’m handed a report with no explanation. Today, for example, I was informed on pa

My experience with Guisela at Toyota Harlingen was excellent! From the moment I arrived, she was welcoming, professional, and very attentive. She made sure I felt comfortable and took the time to understand exactly what I was looking for. Guisela was knowledgeable about the vehicles and explained everything clearly. She answered all of my questions with patience and honesty. I never felt pressured, which made the whole experience much less stressful.What stood out the most was her positive attitude and dedication to customer service. She made sure every detail was handled smoothly and kept me informed throughout the process. I truly appreciated how she went above and beyond to make sure I was satisfied. Overall, I would highly recommend Guisela to anyone looking to purchase a vehicle. She

I'm very happy with my new purchase, but it wasn't without a fight for better pricing and trade value. People here actually treated me very well considering my continuous negotiations.(2026 Toyota Camry XSE)

We had an amazing experience getting my husband’s Toyota Tundra TRD Pro yesterday, thanks to Gabriel, who went above and beyond to help us through the entire process. He was knowledgeable, patient, kind, and truly made everything easy and stress-free. He did an amazing job. I also want to give a big thank you to Javier (I believe that was his name), who assisted us as well and was incredibly kind and helpful throughout the process. Special thanks to the manager, who made sure all the paperwork was done quickly and efficiently, understanding that my husband had to leave promptly to pick up our daughter at 4:10 pm. That level of consideration and professionalism really meant a lot to us. Overall, the entire team was outstanding — efficient, friendly, and respectful of our time. We couldn’