Bess Automotive

Hildebran, NC · Auto repair shop

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Hildebran
#1
of 12 shops
City Percentile
46%
rating percentile
Address
Bess Automotive, 111 1st Ave NW STE A, Hildebran, NC 28637
Phone
(828) 397-3306
Website
www.bessautomotive.com

Bess Automotive is an auto shop located in Hildebran, NC. It is one of 12 auto shops listed in Hildebran. Its 4.8-star rating is above the Hildebran city average of 4.7 stars. Based on combined rating and review volume, it currently ranks first among auto shops in Hildebran. There are 2 photos associated with this location.

Customer Reviews

★★★★★ 5.0 Joshua Darr · May 2023

I have nothing but positive things to say about this shop. One of the few places around that will actually work on Minis and their work is top-notch! The service is excellent, they will tell you what's really going on and get it fixed for a reasonable price. They try to be flexible and adjust to your needs based on your time frame and how soon you need your vehicle back. I've had the tremendous amount of work done here on my Mini Cooper S and both the cost and their ability to get the work done quickly and correctly has exceeded any expectation. Anybody who complains about costs don't understand the vehicles they are having worked on... Mini's, BMWs, and Mercedes are always much more expensive to maintain... if they don't understand that, then they should have bought something else.

★★★☆☆ 3.0 Matthew Poteet · Feb 2019

Scheduled the repair, then when I called to check on it after a week, the guy jumped on me saying I couldn't just dump something on them that they are 2 weeks out. I waited 2 weeks for the appointment. The labor charge was outrageous but I didn't complain. The car ran 2 weeks and quit. Ive gone by there but the whole parking lot across from them is full of dealers vehicles waiting so I already know its gonna be the waiting game. I got rid of my BMW because of this now to dump the Mercedes and no more being treated like a beggar and then paying a 1000 dollars.

★★★★★ 5.0 Bruce Pannell · Nov 2022

Honestly the best bunch of guys in the foreign car maintenance business. I wouldn't even be the owner of a BMW if Perry Keller wasn't in this profession. Always accommodating and helpful, these guys are sharp and know what they are doing. I'm thankful because the peace of mind I have when I need their assistance for my car.

★★★☆☆ 3.0 Patricia Shinn · Feb 2023

I was charged twice as much as it should have been. I researched the repairs that was performed on my vehicle. I had struts and shocks replaced and an oil change I was charged $1800. I couldn't believe it and he even said he gave me $100 off on the parts. I'm a women and was screwed over. What goes around comes around. I will never go back.

★★★★★ 5.0 Mary Smith · Sep 2019

Bess Auto has been my go to Mercedes authorized mechanics for years for my Mercedes 550 and E320. They handle extended warranties and not quite as much as the dealership.. although the dealership is quicker. I would definitely recommend them but don’t be in any hurry because they stay covered up.

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Appointments Recommended ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Auto repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.