Big Brand Tire & Service

Amazing service when my tpms light turned on. I stopped and right away the advisor looked at my concern and with certainty stated they would be able to repair my tire. Being the end of the day, it made my evening knowing they were open and able to address my tire concern. Thank you for giving piece of mind and saving having to purchase a tire. Thank you for the transparency!

They took care of my flat tire without charging, and did it in a very friendly and timely manner. It’s more of a neighborhood, family-owned type shop and not a huge Alfred that makes you jump through multiple hoops just to get something simple done. By the way, multiple other shops wanted to charge anywhere from $30-$40 for this simple 10 minute service. They are honest people and I will be returning for all my tire needs in the future.

I am from out of town and had a flat on the highway in Thousand Oaks CA the Sunday after Christmas. I was concerned about being taken advantage of when the tow truck dropped me off at the shop. It turns out I had nothing to worry about. Gilberto took great care of me and my family! He was honest, kind and generous. Gilberto was an angel sent from above. I highly recommend Big Brand!

We are originally from Orange County, but Thousand Oaks has become our second home due to our connection to Cal Lutheran University. As such, identifying trustworthy local businesses that we can recommend is of paramount importance to us. I discovered Big Brand Tire & Service through a Yelp search. Upon arrival, we were warmly greeted with a smile, treated with respect, and offered the best value for tires and services. Although this was our first visit to Big Brand Tire & Service, it is evident that customer satisfaction is their top priority, based on the exceptional treatment we received and the customer interactions I observed. I highly recommend Big Brand Tire & Service.

Excellent service, great in every way. I came in thinking I had a simple slow leak in my rear tire. Turns out, all of my tires were in bad shape, needing to be replaced. They’re the tires my car came with and it’s only 5 years old, but I drive a lot for work & simply didn’t notice how quickly they’d worn- especially the front ones! Gilberto was just wonderful. Took the time to explain tire treads to me (yes, I was uneducated in this subject- but not anymore)! He found a great set of tires that didn’t break the bank- especially since I wasn’t expecting this expense- and since my tires were in such a state and I need the car to work, he was able to fit me into the schedule, before end of day. I’m so thankful and my car drives like a dream. I forgot how smoothly it drove when I took it off th