Big O Tires

Was there a few weeks ago to get my tire checked because of a slow leak. They found a nail, but noticed it was still losing pressure after the fix. They took the time to really go over the tire and found another small nail that worked its way into the tread. Great work done and they didn't try to sell me new tires or try to tell me I needed new tires like Tires Minus does. Very happy with the work and will most likely go there when I do need new tires.

I called last minute on a Saturday to get my tires replaced, and let me tell you I had the best experience here. As a woman I have had some really poor experiences at car shops with being pressured into getting certain services done, being up-sold, and being dismissed altogether. Big O Tires in Champlin is SO FRIENDLY, not pushy, and everything was explained to me perfectly. Not to mention I got a great deal on my tires and a full synthetic oil change. Joel made sure that everything I needed was taken care of, gave me options for all services I requested, and was even super flexible with me. I wasn’t able to make it to the shop before closing, and Joel let me pay over the phone and left my vehicle in the lot just as I requested. My car feels great and I will be returning for any services i

I came in for an oil change without making an appointment. They helped me out no problem and I didn't wait long. They even looked my vehicle over to let me know if there was anything they'd recommend for future service. They said my vehicle looked great but could use the transmission fluid being swapped out as it's normal maintenance to do once you've reached 60,000 miles. I appreciated it and they even had a quote ready for me on that cost for the next time I bring it in.

Proceed with caution! Manager made up false repairs I took my vehicle in for a recommended front end alignment, and was told by the Manager "Chase" that my 2015 vehicle needed a new battery and both front and rear suspension replacement. I was surprised that in 3 months from my last vehicle inspection done by the dealership that my suspension had gone bad. When I expressed my concern about the differences in his inspection compared to the one from the dealerships less then 3 months ago, Chase was very Persistent with saying he only runs an honest shop!! And told me that dealerships do not do thorough inspection and they mark things off for what they expect it would show. Chase was sounding pretty convincing said that he would no do the aliment until after the suspension was replaced, b

We came out to a flat tire at an establishment next door to the Champlin Big O Tires So naturally we went in for some help and Collin the Manager was simply put… Amazing. He was super friendly, knowledgeable, and accommodating despite how busy they were. They got our tire fixed super fast. These guys are awesome..!