Big O Tires

I was able to request an appointment time online over the weekend (Sunday, when closed), and early Monday morning before the appointment I had a confirmation email of my appointment time. Once at the shop the front desk was familiar with my already-scheduled appointment and quickly checked me in. The front end alignment was conducted quickly and I was out in about 35-40 minutes. Very impressed, as this was my first time doing business with Big O Tires!

I got there between 9 and 10 am, I think. I went for an alignment and they did a thorough check. I will say, these are the most affordable tires I have have ever seen!! :) The down side, I was told it would be a few hours... but it ended up being all day. They even worked til a little after 5pm and had 2 people working on it. After seeing the reviews on the website... I was really worried they were trying take advantage of me since it seemed like they kept adding stuff that needed to be done. But at the end of the day... they transported me back to my motel room and back to their shop. They discounted what they could given my circumstances. They stayed late. They were very respectful and professional. They even let me have my dog inside since I was so far from home and couldn't leave he

I went to get new winter style tires, these guys found(and showed me) several other problems that were about to fail. They weren't just money hunting, they were a serious, and honest crew. Yes, the whole crew. I would recommend if you want your repairs done right to use these guys. 5 stars

The only thing good about this place is Zion trying to be helpful. He is the only reason they get 2 start. Bought 4 new tires with warranty and road hazard from them in July and found a nail yesterday. They can't fix the tire because the tread is too low. But still under warranty. But I have to buy 4 new tires because I have all wheel drive vehicle? My price options with warranty is nearly $550 bucks for high mileage or $387 for cheap ones. Amazon says cheap ones are 80 bucks a piece. Found the high mileage for 115 each. The math doesn't do just that. It doesn't math. If the warranty doesn't knock the price down a bit more than quoted? 🤔 🧐

Nick Johnson has done it again! Him and his team at Big O on MLK in Fayetteville were able to fix the alignment issue on my wifes suburban that a competitor in Bentonville was not able to resolve. Thank you Nick and I plan on purchasing 4 new tires for my work truck next month. Highly recommend these guys; ask for Nick!