Big O Tires

Tony and Alejandro are so kind and helpful. I had a nail in my tire. Called ahead and spoke to Tony. Tony reassured me they could take care of it as soon as possible. My tire was fixed within an hour. While I waited I was even offered water. I also didn’t pay anything for my tire repair since I purchased the extra protection back in January when the tires were bought. Overall, a great experience. Will continue to buy my tires here.

I just had an amazing experience at this Big O Tires after a long road trip. Came in for a free inspection, and both the service advisor Juan Rodriguez and the technician David Quick went above and beyond. Juan was welcoming over the phone and just as patient, polite, and knowledgeable in person during both check-in and check-out. David performed a very thorough inspection and diagnostic scan on my car. After carefully checking everything and confirming there was nothing wrong, he also cleared out all the stored codes that had triggered during the road trip. I’m truly impressed with the care they provided. Highly recommend this location!

The person in the front desk really need to see a psychiatrist. He was not only rude and disrespectful with me but also with another clients. Yelling at them and getting to weird conclusions. My problem couldn’t be solved so when I requested speak with the person who made the work to explain the problem he was offended and denied it. At the end it was an easy fix that the actual worker would noticed easily. So a was of time in that location.

Great experience with this shop! Highly recommend! David was great. He was able to get the tires I wanted in stock in less than 24 hours. Jose did put new shoes on Titan (the car), did a battery check, and alignment, and loaded up my ROFs since they were still in good shape. Thank you guys!

Very knowledgeable and professional! Took my lil roadster in today and they helped check alignment and my brakes. Taught me a bit too :)