Big O Tires

Chance was able to get us in right away, alignment was done fast and the vehicle rides as it should, thank you Chance for the quick service

Russell is very helpful and goes out of his way to show quality customer service. I came in with a flat tire, and he called another store to see if I had any insurance. When I didn’t, he went out of his way to discount me as much credit as he could, and recommended me the most appropriate and affordable option for my situation.

I’ve been taking my car to Big O in Murray for oil changes and other services, and they’ve consistently gone above and beyond. Every time I go in, I know I’m going to get honest, transparent advice without any pressure or upselling. It’s such a relief to have a place I can actually trust with my car. They always take the time to explain what the problem is and what’s going on, but they never push me to buy this or that. I have an older car, so I’m in that tricky spot where I’m trying to figure out if it’s worth putting more into it or if it’s time to let it go, and they’ve been incredibly helpful through that. I never feel like I’m being scammed or talked into unnecessary repairs, and that kind of trust is rare in auto shops. Car runs great and still pulls my raft! The whole team is grea

I took my car in for tires 11,000 miles ago. The tires they installed were down to the cords and bald. They had a 30,000 mile warranty. When they were installed they told me my alignment was off. So I had them do an alignment on the car. They insisted like every shop “we have a great alignment tech”. The tires are worn heavily on the inside tread with much less wear on the outside. I was asked to take pictures to try to get the warranty covered. At which point I discovered the technician left his 5/8 inch end wrench on a suspension bolt. The scary part is that it’s a European car with metric bolts. It’s obvious a poor alignment from them wore the tires out prematurely. I have had this car for five years and it has never worn tires like this before. I received zero help from Michelin in th

They stepped in and took my car in right away. I had scheduled a service with a dealership and they advertised $39 for an oil change in a text. I made the appointment but when I arrived told me they wouldn’t honor the price without seeing the text. I have an old phone so I deleted it. I left and big o helped me by giving me a coupon for the same service and they did an alignment for a discounted price. They checked my car out because I was leaving for Colorado the following day. Helped keep me from stressing out. Thank you for the wonderful service. BigO on State and about 4800 south. Love this location!