Big O Tires

Who knew a tire shop could be the highlight of your day? Big O Tires on McDowell Road is! On our first visit, Jordan took care of us—spent about a thousand bucks, but honestly, it felt like money well spent because Jordan was so polite, professional, and genuinely pleasant to work with. Then we met Todd, the manager who moved here from Abilene, Texas, and WOW. This guy is AWESOME. Not only did he help us save money on tires (always appreciated!), but he went above and beyond with the rest of our tire situation. You can tell he cares about his customers and his team. What really stands out is how Todd has transformed this place into a neighborhood shop rather than just another corporate tire center. The whole team is fantastic—great folks who clearly take pride in what they do. My only

Had another GREAT experience here yesterday with my oil change. Though they were busy on a Saturday morning, they had my car in within 10 minutes of my appointment time, completed the work faster than they had promised, & made sure I understand all of the notes from their inspection report. They even honored an offer from an earlier visit even though it wasn't noted in their system. (Integrity) I really appreciate how they never try ro pressure or hard-sell me; just provide helpful, quality service! Thanks again

I took my car to Big O Tires for a tire issue, and they handled everything professionally and efficiently. The tire was still under warranty, and they replaced it at no charge without any hassle. The process was straightforward, the staff was courteous, and the work was done quickly. Great customer service and an easy experience overall. I will definitely be back.

The staff at this location were very kind and helpful. From my first interaction to my last everyone was friendly which to be honest you don't see that very often anymore. I will definitely be going back. Ya'll were awesome! Keep up the great work!

Couldn't have asked for a friendlier experience. My family and I were on vacation from Michigan and obviously it wouldn't be a trip without a flat. Service was very fast and friendly. At the end I was treated like FAMILY! They wished my family a great trip and wouldn't charge me! I would like to HIGHLY RECOMMEND THESE GUY'S! Thanks again. Tom from Michigan.