Bill's Auto Clinic

Salem, MA · Auto repair shop

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Salem
#62
of 81 shops
City Percentile
11%
rating percentile
Address
Bill's Auto Clinic, 2 Commercial St, Salem, MA 01970
Phone
(978) 745-2087
Website
www.billsautoclinicinc.com

Bill's Auto Clinic is an auto shop located in Salem, MA. It is one of 81 auto shops listed in Salem. Its 3.4-star rating is slightly below the Salem city average of 4.4 stars. There are 10 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Timothy Betts · Sep 2025

Two nights ago they towed my car, as I was parked too close to a corner. Ok, my fault, I own that. I went to get my car back first thing yesterday morning and I saw that the tow truck driver’s hat was in my passenger seat, which means he went into my car when I wasn’t present. I found out later from the police that he should not have done that. Also, ever since I picked my car up, the key won’t turn all the way off and is stuck in the ignition. Also, the light on my dash says “Theft Attempted”. Now my battery is going to die from not being able to turn my car off completely. I have to take time out of my day and miss a day of work which I won’t get paid for in order to try to fix whatever they screwed up.

★☆☆☆☆ 1.0 Joe Simons · Oct 2025

I came home from school drop off and a Bill’s Auto Clinic to truck was blocking the street. I gently tapped the horn. It took the driver a minute to even acknowledge me. He walked partly over and yelled out “go around,” but that would require going over the curb, so I asked him to move up just a few feet. He shook his head and kept working. Very rude.

★☆☆☆☆ 1.0 Aliveah McElroy · Sep 2025

Please Read and Save Yourself This Headache — Get a Lawyer Before Ever Stepping Foot in This Place This place is absolutely horrible. The customer service is beyond terrible, and “price gouging” doesn’t even begin to describe it. I was charged nearly $200, and on top of that, they add an illegally high credit card fee to cover their own financial shortcomings—which is no surprise given the rundown state of the lot and garage as a whole. They towed me even though I was parked in a spot where an employee of the garage specifically told me it was okay to park. The owner was present the entire time, glaring nastily from the back, while the staff treated me with rudeness and zero concern. It was unprofessional, aggressive, and deeply unsettling. As a young woman, I can’t even begin to pray hard

★☆☆☆☆ 1.0 Claire Dubus · Oct 2025

Drove our car with the e brake on. Definitely had to underage girls drinking in their car. Seemed to be a double date at work. Tried to actually physically fight us when we complained about the price and then tried to refuse to give us our car. Couldn’t be more illegal and sketchy. One star is a high review

★☆☆☆☆ 1.0 Edward Duclos · Oct 2025

charged me 34$ for a 0.6 mile tow, guy working, neck beard and glasses, told me to "shut the <u know> up", threatened to not let me leave with my car and said "I dont have to give it to you", all while he and some girl had red solo cups with "who knows" in them laughing. this place should really be looked into, never in my life seen such power tripping and disgracefulness. embarrassing to even know this place exists

Services

Auto repair shopBrake shopTowing service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.