BJ's Tire Center

Never again ! Put 2 new tires on and broke 2 of the studs & lugs and blamed it on me and how could I not notice that they were broken. I work with a bunch of very knowledgeable men who can work on cars and they got new studs and lugs. They decided to look at the remaining studs and lugs on that tire and they other and they were all torqued too tight and nearly sheared off. The young man at BJs should not have let me drive off the lot.

Horrible customer service. Horrible attitude had to wait multiple extra days for tires that should have been there already. Next time going to costco

I have purchased a set of tires from bj's in Abington md for a ram 2500. When leaving the store I seen my pressure reading were messed up so I figured I'd drive home and hopefully they reset. The next day drove to work 3 sensors were reading 35psi no reading on the 4th. I took the truck home and filled all tires to proper psi. I contacted bj's tire center about the issue and was told they would look in to it. After several attempts to meet with someone to look at the truck I was told they weren't even sure the sensor was broken there, which I said was crazy. They finally agreed to remove the tire and look at the sensor at which time realized it was indeed broken by them. I had to go to the dealership and order the sensor for them to replace as their parts dealer didn't have my sensor in

Getting tires here was nice, but getting help to repair your tires has been a nightmare. Hung up on 2 times with staff that sounded like they don't want to be there. Once transferred to the tire department, the staff sounded better but was hung up on for the 3rd time "accidentally I hope" after being on hold for 20 minutes.

Tire deals are exceptional, as are the included wheel services. Tom is great, but more than once I waited forever to get some one from Tires on the phone. Also, this particular Saturday morning Tom was the only guy at the desk and was trying to handle calls and customers for tires and propane. Give the guy some help!