BJ's Tire Center

Definitely do not get tires here. I had to pay another shop $50 to balance my tires afterwards... After waiting for more than an hour after my scheduled appointment time, then another 2 hours for them to install the tires, they finished the installation. Only the guy couldn't balance the tires because they were missing some kind of fitting for my odd tires (Toyota Tacoma). So second trip to BJ's for the tire installation to be completed, and the manager himself balanced the tires. The tires were so out of balance, they not only made noise, but the steering wheel shook. I had to take the tires to another place to get them properly balanced. The photo is what the tire looked like after the BJ's guy balanced them. The place I brought the truck was shocked at what a bad job they did at BJ's.

I should have read the reviews this is the worst tire shop. they took my money and never ordered or delivered the tires . they don't answer the phone or return calls. they also are giving me a hard time to get my money back even though they never ordered the tires. I called bjs 800 number who said I have to deal with them directly to get by money back. total rip off.

Showed up at 4:57pm and the guy tells me they’re full “sorry” . 1 hour before closing. I drove off with a nail in my tire

Had a 9:30 appointment. One guy was working the front & back. He didn’t take my car back until after 10:00. I needed to ask a question & no one was in the front, so I walked into the back & was immediately told that I can’t be in the shop area by a woman who didn’t identify herself at all. Turns out she was the store manager. I explained that I needed to ask the guy a question & I was told again that I can’t be there & that someone would come up front soon. 🙄 10 minutes later they both came out. Zero friendliness. Zero personality. Zero greetings. Zero customer service. I was told the car would be ready in 45 minutes. The car was not ready until 11:15. The final invoice was emailed to me & was incorrect. The prices were incorrect. The time in & time out stamp were fudged to make

There is absolutely no one manning the front desk. There never usually is. How does BJ's get away with this nonsense? I waited for 45 minutes just to try to check in. Waste of money. I should get a refund, but that would be a waste of time also. Why can't you pre-propane.