BJ's Tire Center

Ordered four Goodyear tires online and scheduled an appointment for installation the next day. I got a call that afternoon from Matthew, the shop manager, asking if I could come in earlier. I said sure. I showed up and they took in my car right away. Took about an hour for them to install the four tires, rotate and balance them. I was going to get a 4-wheel alignment from them as that cost just $79.99, but sadly their lift was down. Matthew said they are working to get it fixed. Matthew and the entire staff were wicked easy to work with. They did everything that I needed. They also added four valve stems as mine were no good. The price for the four tires, rotating and balancing them was infinitely cheaper than anywhere else in the area. I looked up pricing for the same exact tires and

Matt is great and he has a decent team. I read some bad reviews and sometimes things may not go as planned as it can happen anytime anywhere especially in service industry. But I had a smooth and really good experience today with replacing my set of 4 tires via online order & appointment.

The Tire center is under staffed, but had my new tires installed in about an hour. Order your tires online and pick an appointment date & time. Best to arrive 15 minutes early, they will need your order # and have tire warranty info to fill out. Hector was very professional.

This visit was for Tire Rotation. Matt, the manager, was very helpful and took care of my truck quickly. I recommend BJ'S for tires all the time. Side note to BJ'S corporate, hire someone else to handle the Propane refilling, it's not fair to customers, who make appointments, to have the work being done on their vehicles interrupted and risk a technician making a critical mistake that could be detrimental. Hire someone to man the counter that can do the Propane and let the Technicians focus on Tires. Trust me, your business will increase, when tires customers feel that they're actually important.

Purchased tires online and made an appointment at the time of purchase for 9 a.mm Saturday morning. They called at 7:30 p.m. to cancel the appointment because there were already 5 other cars scheduled for the same time. Why would they schedule my appointment when there was no availability? Incompetent place!