Blain's Farm & Fleet Tires and Auto Service Center - Decatur, IL

I have given them too many chances, due to price, but the service makes it worth paying more for the better service. You would think how bad could the service be for balancing and rotations. I have never had a road hazard claim with Farm and Fleet, so i cannot speak to that. Having my vehicles for the entire day to call after it should have been finished hours ago, has happened several times. Everything went down hill when some new guy sold me BF Goodrich tires buy 3 get one free. After I paid and they were delivered they tried to refund my money, refused to service my vehicles, called to tell me wrong information, and seems like every-time they balance and rotate my tires I have to take them back within days to have them rebalanced. This was with 5 different vehicles. I am switching them

I had a pickup order on Friday 2/9. I stopped by while out running errands in hopes of picking it up but it wasn’t ready yet. I asked mgmt to have someone locate the item since I was there but they refused. Once I got home my order was ready so I drove back and picked it up no problem. All in all they did their job and fulfilled my order. However, along the way I would’ve appreciated a least an ounce of courtesy and willingness to help in the moment, but was given none.

They got me in quick and did an excellent job!

Store is always clean and well stocked. Always a long line at the registers since they normally only have 1 line open.

I absolutely love the auto team. You all are so incredibly honest, reasonable priced, and just super fast. I love coming here for all my auto needs. Thank yall for your service.