BLC Complete Automotive Repair

I've come here a few times now for different needs. Brakes, sensory, all things related to my Toyota rav 4 needs! Brandy and Tammy are two of the most honest, knowledgeable, non-pushy, trustworthy people ive encountered in this industry! They are helpful and thorough and assisted me when I wasn't sure what to do. They took care of me as if I were family- not a customer. For all these reasons and more, I will continue to return here and share their business with everyone!!!

I took my car in early and they had it for several days without even looking at it. I was never given an update and had to call in and was lied to that my car would be seen that day or the next. Also as someone else said whomever answers the phone has a nasty attitude. This place is not as great as it was a few years ago, not sure if management changed but please do better.

Customer service desk and Car technicians do not communicate well. Meaning work order completion time. Updating the customer of when parts arrive and even accounting for non available car technician to complete work. Over 4 separate occasions I had to wait to be put in rotation just to tighten bolts on work that was completed by their technicians. Brand new catalyst converter has strip bolts. One transmission repair took 3 months and the errors on the vehicle occurred again. And again. within 2 months of driving from their car lot when the diagnosis has the same problems.

Great service. Great price. Had a company van go down and the fantastic crew at BLC had me back on the road in less than 24 hrs.

My car was previously at a dealership with air-conditioning problems. Apparently the Honda engineers could not figure out what was wrong with my car. BLC was able to give me a honest and accurate description of the issue at hand. BLC saved me over $2000 of unnecessary car repairs. Thanks again for helping me with my Honda accord issues.