Blue Gray Towing

Called when I accidentally locked myself and my daughter out of the house and car…in the bitter cold. They were super friendly and sent someone right away. Arrived in minutes and opened the house door for us quickly. Even let us sit in their truck to wait so we wouldn't keep freezing. Quick, friendly and good! Recommend this place 100%! Thank you!!

I had an extremely disappointing and honestly unsafe experience with this roadside assistance service. My car broke down and I was stranded on the side of the highway during a cold wave with temperatures at –3 degrees. I was freezing and stuck outside for an extended period of time, worried about my safety and possible frostbite on my feet from being in the cold so long. When I called customer service, they were rude, dismissive, and completely unhelpful. Every time I asked for an update on the tow truck’s arrival, I was told “within the hour,” but no specific or realistic time was ever provided. I kept calling for updates because I was literally freezing, and instead of empathy or urgency, I was met with attitude. Being stranded in extreme weather is not just inconvenient — it’s dangerous

Service was expedient. Granted, I was pretty much in the area, but still less than a 20 minute wait time. Was locked out of my vehicle, and the service tech had me back in my vehicle within four minutes of being on the site. Very professional, very respectful, and generally just nice to talk to.

B&G is awesome. Used them 3 times now through State Farm and they have consistently arrived on time or early. Especially tonight. Car battery died, jump wouldn't work and when I put in a request for the roadside assistance, they came within 20min! That's insane!! Jay was the tech and he had us home super fast. Awesome service and absolutely recommend!! ❤️💯👊🏼

Short wait for driver to arrive. He was able to get the car to start so I felt better knowing it wasn't totally dead. I have used this tire company many times before and they've always proved great service and the drivers were always polite and helpful.