BMW Motorcycles of Greater Cincinnati

Great customer service and a great owner. BMW 👑 quality speaks for itself. Very happy with the experience. ⭐

There is no quality control they did not put the panels properly and the floor mat was lose, also i started having issues with the oil sensor. Also when they brought it to me the battery was completely dead and I had to take the panel off to charge the battery I have a bmw 650gt 2018 Also they unhooked the battery charger I had This is incompetency to the fullest Here you can see the pictures and the video The delivery guy tried to leave the scooter in the back of my house and he could not He never mentioned that the battery was dead This is crazy Everyone in that dealership is incompetent The delivery guy the mechanic the order taker etc Even they told me that the problem with the oil sensor was related because I had no enough gasoline in my scooter

Great facility! Service area run by BMW Master mechanic Jeff, service writer Doug is superior. They worked on my 2009 K1200LT over the winter and it is riding better than it has in years. Wonderful parts dept, they have shipped me parts. Then there's the sales, well Chuck is the guy that sold me said K-bike 13 years ago and I have blamed him ever since. Great staff all around. Kirk has gone over and above picking my bike up in Indianapolis if needed. Beautiful and unique building in Middletown, OH. Check em out.

The sales team here is amazing. I had the pleasure of working with Chuck throughout the process of purchasing a BMW G310R from out of state. I could not find one of these bikes in Texas and there was a premium and long wait time to get one new from the manufacturer, locally. Chuck worked with me to ensure there weren't any closer options near by, dealt with all of my questions, handled the shipping craziness, and even sent the manuals and warranty booklets with notes and earmarked pages. The time and service provided here made me want to buy all my items from them and pay for the shipping, cause it's worth it! Thank you for your service and I'm enjoying my bike!

I bought a low miles used GS from these guys. The bike initially had issues and was brought back to the shop for repair. They guys honored this as it was a new bike and repaired at no cost. I really appreciate the integrity of this shop and that they stand behind the bikes they sell, new or pre owned. That's a great way to start a relationship. Don't hesitate to do business with these gentlemen. Thanks Chuck, Kirk, Doug and all the other folks in the shop that go me rolling. Cheers guys.