Bob Brooks Insurance, Inc

Used to have a standard full coverage policy for $89. Because I delivered pizzas, had to switch to a ridiculously priced commercial policy. Called a few few weeks ago to change back as I no longer deliver pizza, and was told commercial was cheaper. No time to debate, so I'll call back when I get settled in. Called today, explained the above situation was asked for my name and put on hold. A rude person going by the name of the business gets on the phone. Makes me repeat the whole story, then, asks what I need. I just told you. Now I am frustrated, didn't curse or anything unreasonable. Asked him to do his job and find me a policy (no one has bothered to do that today). He tells me I got up on the wrong side of the bed, i should do business elsewhere, and to go back to bed and try aga

Worse insurance company you could ever go with let’s start with I literally got this insurance a month ago. ONE MONTH AGO. With my car paid them 235$ I believe that day then two weeks later they wanted 250$. I paid that. Now two weeks after I have paid them they cancelled my insurance this is the second cancellation letter I have received since I got this insurance they have never reached out to me once about anything I called them two weeks ago no mention of pictures and I was told they anyways send out a cancellation letter when payment due and they ain’t took it yet early. Ok I let that go but I never did get the reinstatement letter they claimed I would. Now two weeks later a month time cancellation for not sending in pics after you swindled me out of 500$. Without even giving me more

I love Bob Brooks people their always a phone call away. Very happy to help in any way they can. Thanks All.

Great business. Iv had to change insurance a few times and they are always so helpful and get me the Lowest rates

This is a really good insurance company this is my second time being insured by them they've always treated me very well I can't say anything bad about this place