Bob & Ron's Repair Services & 24 Hr Heavy Duty Towing

The shop operator (ma'am) lacks some soft-skills. She hang up the phone when I was explaining what issue I am having. Tried to recall and cooperate again, but she hang up without even giving me proper answer

There's something wrong with shop operator man. Super busy or have a bad attitude

after explaining all situation, put me on hold and then had to explain everything again. I said how many different people i have to explain tge situation. Terrible attitude

Straightforward, helpful & friendly - something you rarely get with tow truck/roadside companies. As a Fleet Manager, I'm adding them to my list of shops to use when we're in the area. Our truck blew a tire about an hour from them. After a bad customer service phone call with Road Ready, who was the closest, & few other shops who didn't have trucks available at the time, I found Bob & Ron's. They were over an hour away from our truck but Dillon, who answered & eagerly ran the call, was great to work with. Honest & upfront with the ETA & price. They didn't act like it was a burden like so many other roadside companies do. Highly recommend!

I would highly recommend this place. Ron was very straight forward and very helpful. Good work isn’t cheep and cheep work isn’t good. A few months ago Replaced one of my drive housings after a bearing failed and trashed the housing. Was told it would be a few days to complete so rented a car and went home. Even being 7 hours away they still kept me updated.