Boston Volvo Cars Parts Department

If Volvo management read this: you need to teach that old gentleman who works in the commercial parts department behind the counter some manners. He's is literally treats your customers like garbage and pretends he does not understand the words you saying on purpose. It’s unbelievable that Sweden's automotive industry representatives can hire such a person.

Extremely inconsiderate personnel for blasting car alarms to find cars in their lot. Goes off every 15-20 minutes every day starting as early as 7:30 am in a residential neighborhood. I would imagine there’s a much easier and organized solution to find cars in their lot.

Great, easy ordering. Classic genuine Volvo parts at a reasonable price. Order arrived in less than a week. Love it!!!

A Terrible Experience – Avoid This Dealership This is one of the worst dealerships I have ever dealt with. They operate in a way that feels deceptive. Here’s what happened: 1. I booked an oil change appointment through their website, which listed the cost as $175. When I arrived, they tried to charge me $225 instead. When I pointed out the $175 price, they reluctantly said they would “make an exception this time.” I don’t need your favor—just honesty and fair pricing! 2. The parts department was even worse. Volvo subsidizes certain parts, and I ordered one for $115. However, they added a $20 handling fee, which was absurd. To compare, I ordered the same part from a dealership in Utah for $115 with no extra fees or delivery charges. This dealership is a prime example of poor practices and

Upon entering my VIN, make model and year to ensure proper fitment per the red bold print on your website I received the wrong spark plugs in a box with no receipt. I emailed through the link in my confirmation email and it was kicked back. I called the number and the person who answered the phone said just send it back with the receipt. I bring it to fedex and they say I can’t return it without a QR code. This was not a quality experience.