Boyd Honda Parts

It was an awesome experience I'm used to dealing with the dealership in Durham North Carolina and that's pretty much a nightmare go read their reviews. Took my car in for its first free oil change a 2021 Civic Sport. I also had to replace a rim that I damaged. I wanted to fix it before the tire possibly started losing air. The prices are very reasonable and they're very honest and professional people. It was worth driving almost 30 minutes longer in the rain to get five star service. I got the car from them too my second one and I'll definitely be getting a third. I'm just excited that I actually have somewhere now to service my vehicle. I had a ton of stuff in the car but no worries they didn't bother anything. I can't wait to get back!! Thank you!!

We bought a Honda Pilot new from them in 2019. There was a problem with it -- it had gotten into deep water. We asked them to do a full inspection, but they never checked the fluids, apparently, as the differential fluid was contaminated. We had it in twice from issues related to this incident, and their "multipoint inspection" didn't look at the fluids either time. The contamination ended up ruining the differential, and Honda America voided our warranty for negligence. We tried to settle this amicably, but they refused to talk to us or return our phone calls. We're currently suing them to get the thousands of dollars in repair costs back. Just because you pay them "dealership rates" doesn't mean their service department knows what they're doing.

Efficient service. Staff listened to & took care of my car needs.