BPC MotorWorks - Jaguar Auto Repair

I had been a customer of Mark for a number of years, I brought him a number of different cars both daily drivers and sports cars. His work was not that good but I kept going back and he kept charging me for the same thing. He was a car guy, I liked him, I did not know of an alternative shop. I bought an AC MkIV Cobra. One of 384 built in England. A pretty rare car. I took it to BPC to have it converted to fuel injection or EFI. He did not tell me this was outside of his expertise but refused to call customer service for help. I went to his shop when it was reportedly running. When I approached the car Mark and his assisted had the hood up looking at the engine. He told me it had caught on fire and blamed it on me. He said the oil line to the pressure gauge ruptured spraying oil on the hea

Great guys. Very knowledgeable and efficient. Knew their stuff when fitting a new water pump on my Jaguar.

AVOID … Had a bad experience with my vehicle for undercarriage suspension repairs. Marc Stern lacks good customer service skills. Went back a second time since the front end noise was still there? He took in the car again and never gave an estimate and charged me another $1600. Total spent was $3400. Why did it take two different appointments to attempt to solve my suspension noise? The mechanic broke my engine wheel cover clips that was removed to replace the upper front ball joints. Marc did not make me aware and then they replaced the cover with some black sticky compound which does not secure the cover? I wonder why they did not double check the repairs and loose wheel tie rod issue that I discovered two weeks later! Not sure his mechanic is certified? Fortunately I had another shop i

Mark diagnosed the issue while I waited. Handed me a written estimate which was the exact cost of the repair. He ordered a part which came in the next day. Took the car back and repair was done within 2 hours. Far better service and result than the dealer…highly recommend

Our jaguar suv was making strange noises after a long drive down from up north, and he promptly returned my phone call and was kind enough to check our car the next morning. He said we would be ok to make it to our next destination for further repairs (which was true) since we made an appointment at the dealer there, and he didn’t charge us anything. We really appreciated the peace of mind he gave us and willingness to help us out. Better service than the local Hilton head jaguar dealer who wouldn’t even eyeball our car because they said they were too busy.