Brake Masters #175

This place is amazing! I live almost 100 miles away and when I got off the freeway my tire was squealing SO LOUD! I was absolutely terrified. I did not know what was wrong. I first stopped at the Honda dealership to see if they could help, couldn't. I stopped at Discount Tire, couldn't either. I was recommended to go to Brake Masters and they had 15 minutes til closing and still took me in. It turned out to be a rock stuck in my router. They were so helpful and didn't even charge me to help get the rock out. Thank you so much!!!! I recommend this place 1,000%!!! Great guys and very knowledgeable in what was wrong. I was alone with my mom and child and they jumped right in helping me. Thank you! thank you! thank you!!

These guys are fantastic and very very professional extremely friendly and very kind. Everybody in Kingman Az should be using these guys. You can not put a price on kindness and being friendly. Thanks guys for the great oil change services.

Took my car in to brake masters to be diagnosed because I had oil in my coolant reservoir. I was told they would need to flush the system multiple times which i'm assuming they did.And then they told me that either my head gasket was blown or I had a crack in the block of my engine. None of this made sense to me.I do have auto parts knowledge And a general knowledge of automobiles. I was charged $636. You cannot still had a broken car and a misdiagnosis. I took my car to a real mechanic and diagnosed as an oil cooler pump went out.It was fixed by that mechanic and for a reasonable price. I guess part of this is my fault for taking it there in the first place. But I feel totally ripped off if they didn't know they shouldn't have even taken the car.In and I shouldn't have been charged 49

Tim was very Pleasant @ took the time to answer all the questions I had about my Car! And everybody else there seem to be Pleasant as Well! Great Job! Thank You!😊

At 4:30pm 1 hour before closing on a Saturday I was pulling a tractor driving home to Williams and noticed springs dangling off my brakes so Dave the general manager had his mechanic Mike remove the unnecessary springs and diagnose my pads as new and reassured it was safe to drive back home. Life savers! I appreciate them squeezing me in their busy schedule on such short notice. I made it home safe to the family. He only charged $50 bucks for their labor and peace of mind which was well worth it. Thank you again I highly recommend these guys for their honesty and reassurance keeping me safe. Thanks again Dave and your team!