Brake Masters #192

Ramon and Andrew are awesome. Super personalable and upfront about the costs before work even started. They also work FAST, I've brought my car in twice and both times it was back on the road before the day was over.

Recommend getting other shops opinions before using their service. I went in for a brake inspection and they said the truck needed almost $4000 in repairs. I brought my truck to 2 other shops for a second/third opinion and both told me my truck was fine and needed no maintenance.

To the man at the front desk….an appointment is a slot…a slot of a specific time that someone made at a specific time…. Not a half hour later even after I walked down to 7-11 and Starbucks! Then I came back and my car is still sitting out front!

I had great service. Just a quick Thank You to Ramon and his team. They were able to find the problem , explain what was going on with my car, and inform me of what it would take to repair it. They were even kind enough to help me contact the Warranty Company. My car was repaired in a timely manner, and i haven't had a problem since. Thanks again for the good work! Much appreciated.

In November 2022 I brought my 2001 Toyota Highlander in for a check engine light (P0306 misfire). The car was running fine otherwise. They recommended replacing all spark plugs, coils, and fuel injectors. Right after picking it up, the car started jerking badly, black smoke came from the exhaust, and it became undrivable- none of which happened before the repair. I couldn’t even make it home safely. When I brought it back, they blamed the transmission, even though there were no signs of that before. I lost trust after that and the car's been sitting ever since. I waited a long time to write this review, but I feel people should know to be cautious and get a second opinion before approving major work.