Brakes Plus

I had such a great experience at Brakes Plus! My brakes were completely metal on metal, and I had no idea. Amy at the front was incredibly communicative, genuine, and kind from the moment I walked in. She kept me updated the entire time and made the whole process feel easy and straightforward. Daniel in the shop took care of my brakes quickly and efficiently, and I’m so grateful for how fast they were able to get me back on the road safely. You can tell they genuinely care about their customers. Highly recommend this team if you need honest, helpful, and efficient service!

I went to Brakes Plus to try to adopt them as my mechanic in town as I just moved from Loveland, however, they missed the mark on quality of service and skill. My car was having an issue turning over so I went in for a diagnosis. I was told that testing the battery, alternator, and starter would cost $15 and a diagnosis would cost $100 and provide a free Uber or Lyft ride to and from the shop that day (still think that's a great perk). They contacted me to suggest taking out the alternator to bench test it because it was 0.5V less than what it should be at & that labor for that would be $200 (plus $100 diagnostic fee). I declined, because I told them I had an new alternator installed less than a year ago and based on the symptoms, the issue seemed fuel related. When I came to pick up my v

If I could give more than five stars I would. Dylan got me in first thing on a Saturday morning and fixed a lug nut problem that another shop caused within an hour. Amazing customer service, amazing quality and just overall such a great experience with them.

Jacob and Daniel were both amazing! I was in and out for an inspection AND rear replacement in under an hour and a half. Jacob was super kind and explained everything and Daniel got the job taken care of quickly and thoroughly! Will 1000% be back when I need anything! Very good prices and zero unnecessary upselling— felt very honest and upfront!

I am totally impressed with the service and more importantly human kindness I received from the employees of brakes plus on Mitchell in Fort Collins. My technician Brandon did an awesome job on my truck and Amy the amazing, sweetheart behind the counter is the real reason I was actually able to get the work done, she helped make it all come together and I am so extremely grateful. Brakes Plus you have a diamond in Amy and Brandon is a talented tech with a heart of gold. I'll definitely be back. Thank You.😊😊😊