Brandywine Auto Parts

I purchased an engine for my old Acura off their website and drove from South Central Virginia to pick it up. I found them to have great communication and the process was so easy. I get that everyone has bad days, but I definitely had a much better experience with Brandywine than some other reviewers. I would definitely buy from them again. Totally worth the 4.5 hour drive up there.

this place have one of the worst customer service in the area. good luck dealing with any of them on the phone. they feel like they are the customers no us. horrible experience and very nasty employees.

Best U-Pull location I've been to. Quick and easy, very organized! Workers had great attitude. Definitely recommend and will be back!

After my car window was shattered, due to an overnight intruder, I didn't know what to do. Filing the standard police report, it was suggested for me to go to a reputable window replacement company. However, they were unable to serve me because of my older model vehicle. Nevertheless, I thought of Brandywine Auto Parts and called them. Joe, who mans the front desk, readily answered the phone. He did a search of parts and found what I needed. I set up up a day to come in, and they took care of me. Didn't wait very long, and the waiting area was clean. It had vending machines filled with snacks and drinks. Also, I walked to the adjacent auto supply store to browse and see what's available. Joe kept me updated regarding the time remaining before my vehicle would be ready. He also introduced

I called at 10:31 a.m. to confirm a car part was available. They said yes, I told them I was on my way, and they agreed. After driving 30 miles, I got there only to be told the part was sold. When I asked what time, the guy said 10:30 a.m. I showed him my call log proving I called at 10:31, but he still insisted it was sold by 10:32. The excuses and attitude were unbelievable. Complete waste of time and gas. Their customer service deserves zero stars—don’t trust their word, and don’t make the mistake of driving out there like I did.