Brandywine Trucks & Equipment and Rentals

Horrible customer service, I drove 12 hours on two different weeks. Cause I was spending my life savings, I wanted to be sure that I’m making the right decision. Now I was informed that my truck was ready and dot inspected, when I got there none of that had happened. I brought my friend that had some experience in mechanics, and I noticed that nothing was touched really. Anyways, after all that he started saying he wanted to return my deposit after I spent $1000 in rental cars, hotels, and gas. There was a problem with the tire rods so for me instead of losing $1000 in rental cars and hotels I had to tell him to reimburse me for the part Only since I live 12 hours Away and I had to leave with the truck because I quit my job. Attitude was Really bad, I have worked in customer service and th

Very poor service not polite at all the answer the phone laughs me atvthe phone places like this should be closed

Went here to inquiring about a front loader and was educated on what I needed for my project and acres and what it took in order to maintain these type of machines. The sales rep was nice, friendly, helpful, knowledgeable, patient and understanding to my wants and needs. He helped to guide me in the direction that I needed to think about before purchasing this type of equipment. I'm thankful and grateful for meeting him before considering to make a major purchase like this.

**BEWARE** damage waiver means nothing. The equipment RENTAL manager. Basically used a photo taken 4 days after we washed cleaned and returned the rental in the same condition we found it. After going back and forth on the phone for 20 minutes I was accused of abuse and mistreating the machine and therefore the damage waiver doesn't apply. I had no recollection of anything I did that could have caused the damage. This size dent anyone would notice. But since apparently I was not nice he was unwilling to give part of a break for the damage I did not do. We were excited to find a reasonably priced rental. This family has built a great business. This manager treats the customers like dirt and does not care about future business. 2000$ charged to me mostly from damage I didn't even do.. And t

We purchased a used John Deere backhoe from Brandywine Equipment this past winter, after finding it for sale on their website. The salesman Trey was very honest about the machine and it was in very good condition. I live in Ontario and could not find a better deal anywhere. This company is the real deal, would recommend anyone look through their inventory before going anywhere else!