Brenham Repair Center LLC

Bought a package of 2 cycle oil. Checked out and when I got the invoice there was an additional charge for “freight”. 6 very small bottles and I get charged for freight. No sign posted, no one told me I was being charged extra, just slapped it on there. Not a cool practice to just add charges. Amazon will ship it to me for free for now on.

Watched as they were rude to a customer who just spent 1000 dollars on a chainsaw and got 25 cut and it stopped lubricating the chain. The tech was talking down to the customer, when the customer decided to tell them he was not stupid the person went off on them and came back up front 3 time to shout at the customer

Purchased a Scagg mower for over $15,000 After 6 months the engine would just click like a bad solenoid. They picked the unit up kept it a week brought it back and it worked for 2 months. Same thing again. They picked it up and kept it 2 weeks brought it back. By then it was winter. Next season used it twice and it did the same thing. They picked it up kept it 2 weeks. Brought it back and it worked for three weeks. Same problem. I got sick of their poor service and went and bought a new starter myself and changed it. Works like a charm. I would never recommend this company to anyone Service is none existent

I stumbled onto this repair center while looking for some Stihl parts. I called and spoke to Jared who was able to help identify the parts I needed and he placed an orders since they didn't have everything I needed in stock. They called and had my parts in less that a week. They do carry a lot of Stihl and Echo equipment and parts at competitive prices. They were very friendly and helpful. I wish I had known about this place a few years ago. I'll be returning as I maintain my equipment along with others and always needing parts. I highly recommend this place for equipment and parts.

My uncle and I have used Brenham repair for a number of years. Unfortunately the past year our experience has been awful. Wait times of up to 3-4 weeks before equipment is looked at. Just recently I took an echo backpack blower to get serviced with fuel lines and grommets. When I picked up the blower they charged me for the work, got home and realized none of the work they claimed to have done was performed on my blower. I recommend taking your business elsewhere for repairs.