Brighton Care Center

Currently, I am a patient of Brighton Customer Care facility working primary with the Physical & Occupational Therapy Teams. When I came to BCC I was recovering from back surgery and was unable to walk. In the 2 months since I have been here, I have received the highest level of professionalism from each and every Occupational as well the Physical Therapists including their Support Staff. I always thought I would walk again and this team have showed me and worked with me everyday making me see that with hard work under their direction, I will be able to walk again . Thank you Jennifer Watson, Melissa Rupert, Brian VanValkenberg,, Amy Glanzer, Jessica Hernandez, Derick Simpson, Kaydee Ramirez, Michelle Hodges, and Darlene Byers. You all have made a real difference in my life, Thank you an

THIS IS NOT WHERE YOU WANT TO BRING YOUR LOVED ONES!!! My Mom was Bullied, made fun of & mistreated by CNA’s. We made numerous complaints & nothing changed. When going to visit & eat lunch with my Mom I personally witnessed her & her roommates call-light on for over 40 minutes. Her roommate was blind and her lunch was put down on her tray with no instructions as to what was on the plate so I had to help her on multiple occasions. My Mom’s 1st roommate threw feces on the floor & verbally threatened to hurt my Mom physically. I heard the threats when speaking to her on the phone & demanded that the roommate be removed immediately. I was told by the director that “Usually the resident making the complaint has to move rooms but we will move the roommate this one time.” My Mom fell coming out

I and my wife blessed to have two angels, Melissa and celena and the staff Whom are very attentive to everyones needs.very professional support in all Areas social and physical.we were in need Of help from certain health problems and Homeless problems! The Brighton care center found a way to help us . I would Recommend to everyones needs for loved One's . the meals are healthy and delicious, and activities are non-stop ! We are blessed to be together here 💗 🙏 thank God for our'e Savior's blessings. And we can't forget about the nursing staff Very professional! Neco is awesome, my Favored 😅 ... Very sanitary! A rule! Thank you Melissa & Celena Don&Linda Frana

I have been very impressed with all of the staff. They are kind and personable. I fool my mom is getting good care. Thank you

DO NOT BRING YOUR LOVED ONES HERE!!!!! My mom was here for rehab, they did not check on her, she would hit the call button and it would be ignored, I came in to visit her and she was in a highchair in her room dying... God knows how long she was like that. I had to get the nurse, I had to tell the nurse to call 911, and two days later she passed. The paramedics brought her back but 11 ribs were broken due to CPR. After she passed I asked to speak with the Head Nurse and she was too busy to meet with me. I had to constantly raise hell to make sure my mom was taken care of. She was suppose to get PT and OT and be out within a month. Due to their lack of give a damn she died. The nurses are god awful! The food! The patients are seen as non human. We asked why some people are left in wheel cha