Broad River Towing

I called this company after my car got stuck in the sand, and it was one of the worst customer service experiences I’ve ever had. They quoted me an outrageously high price, and the person who answered the phone was extremely disrespectful—he even hung up on me. I honestly don’t know how they’re still in business with service like this. Definitely the worst tow company I’ve ever dealt with.

I was in South Carolina on vacation, was involved in an accident Leaving my vehicle Questionably safe to drive back to North Carolina. Kevin O’Brien,the owner of Broad River towing was an absolute pleasure to work with. He is truly the southern gentleman in his professionalism and respect to me as an older female. He assisted me in arranging towing Of my vehicle by AAA to his lot, as we had to return home to North Carolina The next day. His office staff Lindsay was a pleasure also to work with as she went out of her way to be pleasant and make this entire situation as easy as possible for me. I and my family would just like to say a big thank you for their assistance and recommend them highly.

These people are rude, hostile, and they have a stolen forged title to my vehicle. When I called to talk about it amicably like adults the rude, unprofessional woman who answers the phone without using the business name or her name yelled at me. She tried to tell me they own my stolen vehicle because they have a stolen title to it. I have the current title, so please beware people and AVOID this business at all cost. The owner threatened me and posted my picture with his threat like a big man. The “manager” couldn’t be more rude and unprofessional if she tried. Bless her rude heart, she talked over me and screamed at me. Then she tried to justify having a stolen vehicle. There is no justification for that! They know they have a stolen vehicle with a stolen, forged title. I have the cur

Just bad customer service. Maybe change the hours of your services or be more specific.

Extremely rude, hung up on me mid phone call