Broadmoor Garage

Fake reviews on the google search so go check their Facebook reviews. 0/10 if you actually want your car fixed. Had my car for 2 months and didn’t finish what they were paid to do twice. Almost had to send it back a third time but thankfully my warranty company gave the next auto shop the green light to go ahead and fix my car. Also, record y’all phone convo if y’all still go to them. Eric lied about conversations with my warranty company so idk be careful. My advice, save time and take your car to a competent mechanic.

I’ll preface with this is not a paid review, just an honest opinion. Awesome experience. My first time using Broadmoore Garage (otherwise used my dealership), and wasn’t disappointed, will now be my new garage. I had asked around about them, and everyone had nothing but great things to say. Was recommended by AAA when I had to get my car towed. Broadmoore has such a great communication system—phone calls and text messages (which you can reply to, with a prompt response). Someone answered the phone every time I called, and they were so pleasant, kind, and helpful. True customer service! They have an awesome system—once they diagnose your car, they send you a link that takes you to a page with everything listed, including photos of your car, and a video explaining the problem. First time I’v

Unfortunately, I didn’t get to witness the quality of work that Broadmoore Garage had to offer due to the extent of my trucks diagnostic procedure, however, I did get to witness the professionalism of Ms Tina. She put forth every effort she could to assist me with other options I presented to her. Thanks Ms Tina! In this day and time it’s rare to engage with someone as friendly and professional as you. And for that I’m am thankful. Give that sweet lady a raise!!😉

This is the saddest review I have ever written and I post this after months of getting no action from the garage. Back in July I was on an 840 mile trip I had taken over 100 times: Troy Texas to Troy Alabama...and back. Probably 20 miles outside of Shreveport Louisiana my 2006 Toyota Avalon started bucking. I slowed down and pulled off I-20 onto the shoulder of the road. Called AAA and waited for around 2.5 hours for a tow truck to pick me and tow me to Broadmoor Garage. They were obviously a fairly large operation and were very nice to me from the moment I walked in the reception area. I booked a hotel room and they booked me an Uber ride. By the time I arrived at the hotel it was around 4pm. Within an hour the Broadmoor Rep called me and said it was a wheel-speed indicator that needed

I have used Broadmoor Garage numerous times through the years, and they do good work, however they have become more and more expensive over the years. Recently, I had a fuel pump go out and had my truck towed into their shop. I received a quote of just under $3,000! To repair a taillight was just under $300. An oil leak was just under $900. When I talked to the lady at the counter, I told her that there is no way I will pay that much for the work. She said, "WAIT! Let me check and I think we can get it reduced." She did and I think it was around $1,200 less. I said NO! Here is the problem; they hit you with a huge amount and if you threaten to go elsewhere, they reduce it down to just the just the "High range!" I am done with Broadmoor as I do not want to be gouged with the firs