Broadway Gas & Automotive Car Care Center

Dennis is incredibly helpful, professional, and a true asset to the team. From the very beginning, he communicated clearly and consistently, making sure I felt informed and comfortable throughout the entire process. He is responsive, attentive to detail, and always willing to go the extra mile to ensure everything is handled smoothly. What really stands out is his positive attitude and great energy — he brings enthusiasm and warmth to every interaction, which makes the whole experience even better. It’s rare to find someone who combines professionalism with such genuine care for customers. The shop is truly fortunate to have someone like Denise representing them.

I’ve spent many thousands of dollars at Broadway over the years. For the most part they did good work, but I always felt they were recommending unnecessary repairs. At my last visit they replaced my axle shaft assembly, and I started hearing this grinding when I turn right. I took it back and they did not diagnose or fix the issue. I started going to Good News Garage where they’re much more honest about what actually needs to be fixed and what can wait. Edit: Weird that Dennis states I never reached out to them. As I stated in my review, I took the car back and the issue was not fixed. I don’t trust them with my car at this point, hence why I’ve not been back again.

I recently had an inspection and the team was professional, thorough, and efficient. They clearly explained everything and made the process smooth and easy. I appreciate their attention to detail and prompt service. Highly recommended!

I’m beyond grateful for this experience at Broadway auto shop. I brought my car for heat issues. Last year, I went thru a rough winter without a heat based on the repair estimate I got which is over $7k so I decided not to do it as it was too much. However, I got the thermostat changed (or assumed I did) but still didn’t fix the heat. When I brought my car to this shop and they assessed the issue, they noticed the thermostat was never replaced and Dennis gave me the quote which I’m so grateful it didn’t change given all the work they did on my car. I have never felt more comfortable bringing my car back for repair to any auto shop other than this one. Dennis, who leads a fantastic team of professional mechanics, is the greatest human being you’ll ever meet. He really cares about his custom

I will be a customer of broadway until the day I leave the Boston area! Dennis went above and beyond for me when I got a used car from a dealership that I later found out sold it to me in an unsafe driving condition and $1600 of work needed. He offered to get on the phone with the dealership to convince them to sign up for a better parts dealer to put quality parts in my car instead of the cheap ones they initially offered that would fail in a few months. I couldn't be more grateful for his advice and help throughout the process! He's clearly knowledgeable, honest, and the definition of Boston kindness. Thank you, Dennis.