Broadway Tire & Auto

Had to come 5 times, bought 4 tires, they provided with an oil chance, they left a leak oil came out. Came back they forgot the tire caps. Customer services is missing to review before they deliver the car so they don't forget things. Hope they can get better at would class service. Customer happy bring more customers. 4 time

My vehicle was towed to this facility because it was non-functioning. While the initial diagnosis was quick—an unfortunately severe "blown engine"—the subsequent experience was extremely disappointing. I was charged a non-negotiable $160 diagnostic fee for what appeared to be a very minimal inspection. This felt excessive given the outcome and the limited time spent. However, the worst part was the complete lack of basic customer courtesy. After being told I needed a new engine, I asked a staff member for assistance with removing my license plate (as I needed to transfer it). The staff member acted like this was a major inconvenience and displayed a noticeable attitude, showing zero empathy for my situation. I understand that shops need to charge for their time, but charging $160 for a rap

I give them a solid 5 stars, This is definitely my go to place for all kinds of Auto Repairs or Maintenance. I usually work on all of my own vehicles, but for the stuff im not able to do I use them. I have gotten numerous sets of tires mounted on rims, I took my 97 Lesabre here for an oil change, alignment along with a tire rotation, and surpentine belt. They got everything done and where even honest enough to tell me that I didn’t need an alignment. They also have a pretty good selection of used tires even if they are a weird/obscure size. As mentioned ive taken multiple sets of tires and rims to be mounted and balanced which always come out fantastic!. Staff overall seems friendly and very straightforward. I can see how the “first come first serve” may be an inconvenience for some people

Brought my car in for used car inspection and squeaking sound, they said it was the serpentine belt and idler pulleys. Had them replaced and car was still squeaking so i brought it back it for them to take a look again which was free but then they said it was the ball bearings in my alternator and it needed to be replaced which they quoted me $1100+ for so i didn't go through with it. I later then took my car to Meineke for AC repair and mentioned the squeaking sound, while they were replacing my carburetor they found out the squeaking sound was NOT coming from the alternator and the alternator looked almost brand new, they found out it was from a water pump that was not properly secured in place and it was just metal on metal rubbing together making that noise and they fixed it completely

I brought my car in just for an alignment, which was supposed to cost $170. Later they called and said I needed a “kit” or the alignment wouldn’t work and charged me an extra $300 for it. After all that, my car still shakes, and now they want another $160 just to “check” it. These guys have no idea what they’re doing all, they care about is taking your money. Terrible service and total waste of time and money.