Brookhaven Manor

The staff at Brookhaven Manor is exceptional! There ED Crisandra is kind and always there to help support her residents. There staff and residents are welcoming and love to help the Ann Arbor community. They recently assisted a local hospice company in collecting can foods for a local shelter. You are greatly appreciated and I highly recommend your community!

Well maintained with friendly staff. My Mother-in-law likes the food too (it’s relatively standard American fare well prepared) the apartments almost all have balconies or patios and lots of lovely flowering trees. Lots of concerts and performances as well as regular card games, movie nights etc.

I have a downsizing/decluttering/estate sale business and I have several clients at Brookhaven. The residents love living here, the food is good and they have plenty of activities for residents to participate in. The Executive Director, Chris, is amazing. She really cares about the residents and it shows! I would give Brookhaven 5 stars if it weren’t for the on site medical service, Excellence. Excellence is very territorial and if a resident wants to use an outside service for any of their needs, they will make it impossible to do so. If you live at Brookhaven, you will not have a choice in who provides your medical services.

My parents moved to Brookhaven Manor 6 years ago and quickly became very comfortable living here. They made many new friends, and greatly enjoyed all the activities, the staff, and the management. Anytime they had an issue it was resolved promptly. Having visited them here many times over the years I highly recommend it as a place for independent senior living. The facility itself is well maintained and in excellent condition. Brookhaven also made it through Covid times without a problem due to the strong safety procedures they implemented. That alone says a lot.

My dad lives here. I feel he is safe, the facilities are acceptable, and the staff do care, but rent is expensive compared to the services provided. Focus is on profit rather than quality in some areas. PROS - Activities on-site are frequent and enjoyable. Music performances, group movies, bingo and the like. NEUTRAL to NEGATIVE - Housekeeping services are ok but superficial. - Nursing support (fee based) seems to provide appropriate care. However, you need to be assertive to stop services when care isn't needed. CONS - Weekend and holiday support is limited to dining; no staff on site. - Food served is NOT appropriate for aging residents with heart disease, blood pressure issues and diabetes. Hot dogs every week. Sugary deserts every day. Minimal fresh fruits and vegetables. They could